Abacus Group has launched the Abacus Client Portal to give its hedge fund and private equity fund clients greater control and transparency into AbacusFLEX services.
The new service allows clients to quickly access informative data for resources being used for each subscribed service, customise monitoring and alerts, and easily communicate with Abacus Group.
Developed based on customer feedback, the Abacus Client Portal is specifically designed to help investment firms gain full visibility into Abacus private cloud environments. The authorised users from each client can drill down into multiple aspects of their Abacus private cloud to view individual user accounts, access detailed utilisation and performance data for individual applications, or request changes to the environment. Clients can monitor activities across all accounts and modify application utilisation through a simple user interface.
Key features and benefits of Abacus Client Portal include:
· The ability to track support requests, user accounts, virtual servers and storage counts
· Access to Abacus documents, including annual audit reports, security policies/guidelines, most current rates and tax forms
· Manage employee contact information
· Track hardware and software inventory
· Easy-to-generate reports showing resource usage and more
· Fast change request and approval for authorised client-side users
· Customised monitoring and alerting for data transfers via FileDriver
“Investment firms are increasingly moving their critical data and applications to the private cloud, but many still feel they lose a certain degree of visibility into the vital user data they need to maximise their IT operations,” says Christopher Steele, director of software services, Abacus Group. “We developed Abacus Client Portal to help our clients meet this challenge and give them unmatched transparency, control and customisation to ensure they achieve the greatest performance from their Abacus private cloud.”
