DoFinance has become the first European-based peer-to-peer (P2P) lending platform to open a customer centre in Indonesia.
Coming a month after the launch of its platform for investors in Europe, DoFinance is now available to investors in Indonesia, Singapore, Vietnam, Thailand, Malaysia, South Korea and India.
“The financial market in Asia is rapidly growing, and becoming increasingly stable. As a result, there is a continuous demand for new FinTech solutions. Due to the large population and conservative banking industry, Asia is an attractive destination for financial technologies. People in Asia are looking for safe investment opportunities, and they perceive European market as reliable. There is a huge financial capital in Southeast Asia, and we are offering to effectively invest that in Europe. The total GDP of Southeast Asia is USD 2.3 trillion and is growing by 5 per cent annually,” says Janis Kulikovskis, co-founder of DoFinance.
“Although P2P lending is an online business, excellent customer service is also tremendously important in this industry. Our customer service centre in Indonesia gives us a broader view on the Asian market. Meantime, each investor receives a customised approach – our clients have the chance to communicate with regional company representatives who understand their needs and wishes and will fulfil them in practice. People are our core value; hence, easy, accessible and user-friendly financial services as well as excellent customer service are our priorities. Investors in Europe appreciate this – 95 per cent of our clients would recommend services of the Alfa Finance Group, of which DoFinance is a subsidiary to their friends and relatives. Now our services are also available to investors in Asia,” adds Viesturs Kulikovskis, risk assessment and management expert and co-founder of DoFinance.
