Lower middle market private equity firm TELEO Capital Management has made a majority control investment in Sharpen Technologies Inc, the provider of a cloud-native contact centre platform with a focus on solutions for multiple industries, including financial services, technology, retail, and healthcare.
Lower middle market private equity firm TELEO Capital Management (TELEO) has made a majority control investment in Sharpen Technologies Inc (SharpenCX), the provider of a cloud-native contact centre platform with a focus on solutions for multiple industries, including financial services, technology, retail, and healthcare.
Founded in 2011, SharpenCX provides an all-in-one Contact Centre-as-a-Service (CCaaS) and Unified Communications-as-a-Service (UCaaS) solution, which included an omnichannel agent interface, plus analytics and reporting.
Troutman Pepper Hamilton Sanders LLP acted as exclusive legal advisor to TELEO Capital, and Union Square Advisors LLC served as the exclusive financial advisor to SharpenCX.
