BaltCap, together with majority shareholder Dasha Group AS, has sold the majority of the shares in Runway BPO to global BPO and customer experience company Webhelp.
Runway BPO is multilingual nearshore BPO firm servicing Scandinavian and international customers.
“During BaltCap’s ownership Runway has grown from being a nearshoring BPO service provider in the Baltics to being a pan-European player, having a number of call centres in the Baltics, Ukraine and Spain,” says Sandijs Abolins-Abols, member of the Supervisory Board of Runway and Partner of BaltCap. “During the 7-year period the company has tripled in size and continues to grow at double digit speed per annum. I would like to thank the hard working and energetic team in Runway and our Norwegian partners who made this development possible. Joining Webhelp group will open new development opportunities for the company and the management who will continue to lead Runway BPO.”
Frédéric Jousset, co-founder of Webhelp, says: “Runway is an excellent business with a strong track record of delivering first-class customer experience on behalf of Scandinavian and international clients. We are very excited about joining forces with the company, their management team and employees to expand Webhelp’s global footprint and support the company in Scandinavian market with the resources available from our group organisation and investors.”
