Kerv, a customer-first cloud & digital transformation services provider backed by private equity investor LDC, has acquired the Communications Compliance Practice business of TDS Global Holdings, to significantly enhance its capabilities in FCA regulated compliance services.
The acquisition will take the total Kerv business to over £60 million turnover and more than 500 staff and create the leading compliance technology practice serving the UK’s Tier 1 banking and financial services sector.
The rebranded Kerv Communications Compliance Practice provides mission-critical communications compliance services to major global financial services organisations including 50% of the Tier 1 UK banks with 140,000 channels of compliance recording and more than 3 billion captured calls under management globally.
The business employs 40 staff based in Europe, Asia and North America with headquarters in London and a 24-hour global service operations centre in Cardiff. With annual turnover exceeding £10 million, the Practice is continuing to win new customers at pace, achieving a growth rate of 20% in the last financial year and forecasting to exceed that growth in the current period.
Leading mid-market private equity investor LDC supported Alastair Mills and Mike Ing to merge three cloud-based managed services businesses to form Kerv in July 2020. This transaction is the fourth acquisition the business has completed since LDC first backed Alastair and Mike.
