Cyara, a provider of automated customer experience (CX) assurance solutions, has secured more than USD350 million from K1 Investment Management (K1), an investment firm focused on high-growth enterprise software companies.
Cyara, a provider of automated customer experience (CX) assurance solutions, has secured more than USD350 million from K1 Investment Management (K1), an investment firm focused on high-growth enterprise software companies.
K1’s investment and experience in business-to-business (B2B) SaaS will support Cyara’s accelerated growth, driving the expansion of the contact testing market.
Co-founded in Melbourne, Australia, in 2006 by CEO Alok Kulkarni, CTO Luan Tran and Executive Director Bonny Malik, Cyara helps its blue-chip customers build and maintain their CX systems more efficiently with automated testing and monitoring. Over 250 leading high-profile global brands trust the Cyara CX Assurance Platform to monitor and manage the experience they provide their customers.
Peakspan will continue in its capacity as a minority shareholder. Cowen acted as lead financial advisor and placement agent to Cyara on the transaction. Morgan Stanley Australia also acted as financial advisor to Cyara’s board on the transaction.
