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HGGC continues to grow Davies Group with fourth strategic acquisition in 2017

Middle market private equity firm HGGC has completed the acquisition of ServiceTick by Davies Group Ltd, an insurance and claims service provider.

ServiceTick marks the fourth add-on acquisition for the Davies Group platform since HGGC acquired the business in January 2017.
Norwich, UK-based ServiceTick, which provides digital customer experience insight and intelligence to its clients through voice and digital surveys, follows the acquisition and integration of specialist regulatory services business, Cynergie UK Ltd in April, specialist casualty claims third party administrator Claims Management Services Limited (CMSL) in August, and specialist insurance and professional services provider Ambant in September.
“Davies Group is a prime example of our approach to strategic growth through acquisition that complements and extends organic growth,” says Rich Lawson, CEO and Co-Founder of HGGC. “It is important to improve and deepen the strategic and technological capabilities of technology-enabled businesses, to position them for success, and that’s what we have done.”
Over the course of 2017, Davies Group has added more than 50 new accounts to its growing operations and digital platform, and now boasts a team of 1,000 insurance, claims and regulatory professionals operating across the UK & Ireland.
“Last year we saw the huge market opportunity ahead of us and knew that, with the right partner, we could seize that opportunity and outpace the competition,” says Dan Saulter, CEO of Davies Group. “From day one, we were completely aligned with HGGC on the vision for the business and what it would take to achieve that. These great acquisitions show what is possible when management and ownership work together.”
“Davies Group has significantly expanded its capabilities, reach, and customer base inside a year of our initial investment,” says John Block, Principal of HGGC. “We are very proud of what we and the management of Davies Group have accomplished together in less than 12 months, and we look forward to our continued collaboration.”

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