Private equity company HIG Capital’s (HIG) portfolio company AVI-SPL has acquired Interactive Solutions (ISI).
AVI-SPL is the global leader in enterprise grade audio visual and videoconferencing (AV/VC) systems integration and unified communications (UC) solutions. ISI’s leading position in the Southeastern US will enhance and expand AVI-SPL’s ability to service its customers in the fast growing region.
Headquartered in Memphis, Tennessee, ISI provides AV/VC and UC services through its Memphis and Nashville locations to leading corporate, higher education, healthcare, and government customers. Founded in 1996, ISI has exhibited robust growth driven by continuous innovation and a “customer first” culture. The merger strengthens AVI-SPL’s ability to provide transformative workplace collaboration technologies that create meaningful experiences for its clients across Tennessee, throughout the US, and around the world.
John Zettel, CEO of AVI-SPL, says: “Together with Interactive Solutions, we’re adding a talented team with a leading presence in the Tennessee area region, and with a like-minded, customer-centric approach that will enhance our local presence and ensure that, together, we continue providing the very best experience for our customers undergoing digital transformation and global standardisation.”
Interactive Solutions’ founder and CEO Jay Myers, says: “This transaction was made with the customer in mind. Our customers are as global as they are local, and we want to be able to address their every need. That’s been our promise since day one, and together with AVI-SPL, we can continue to honour that commitment.”
Since 2008, AVI-SPL’s global reach has encompassed over 60 thousand projects in more than 100 countries worldwide. ISI customers will now have access to AVI-SPL’s unique global capabilities, including 24/7 coverage from four Global Services Operations Centres and remote monitoring and management capabilities via Symphony, AVI-SPL’s industry-leading meeting and monitoring platform. The patented Symphony technology enables AVI-SPL to proactively assess the health and usage of customer meeting environments and video networks worldwide, ensuring optimized user experiences, which lead to more efficient business collaboration.
Todd Ofenloch, Managing Director at HIG Capital, says: “With this transaction, we are delivering greater resources to ISI’s customers that can now benefit from a single global provider while also providing existing AVI-SPL customers with improved execution capabilities in important Tennessee markets.” Richard Stokes, Managing Director at HIG Capital added, “We are pleased to support this acquisition, which will serve to further AVI-SPL’s position as the leading global provider of audio visual and video conferencing services and solutions.”
