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Smart Communications launches as independent company backed by Accel-KKR

Smart Communications has completed its spinoff from Thunderhead and has launched as an independent company led by its existing management team and backed by Accel-KKR, a technology-focused private equity firm.

As an independent company, Smart Communications will continue to define and lead the next generation of cloud-enabled customer communications management (CCM) by focusing on scaling its growth in new and existing markets, broadening its industry reach, and accelerating innovation and product development.
Smart Communications’ blue-chip customer base spans three continents and includes over 300 customers from a diverse range of industry sectors, including banking, insurance, healthcare, telecoms and retail, as well as the G15 investment banks and the US Federal Government.
Smart Communications also offers simple, out-of-the-box integrations with vertical and ecosystem solution providers allowing them to provide Correspondence-as-a-Service (CaaS) to their industries and ecosystems.
The Smart Communications senior management team is led by George Wright, the company's chief executive officer and former senior vice president and general manager of the Smart Communications Division. 
Smart Communications, which is headquartered in London, serves its customers from its offices located in North America, Europe and Asia Pacific.
"This is an exciting day for Smart Communications. The investment in our business by Accel-KKR validates our strategy for CCM and enterprise communication solutions built for the modern cloud-era," says Wright. "With Accel-KKR, Smart Communications will benefit from rapid growth into new markets and continued investment in its unique cloud offering. The Smart Communications team is looking forward to this new phase where we will focus on broadening the solution reach and further scaling our business to the benefit of our customers and partners."
"Smart Communications' cloud-based software provides an elegant solution for companies who need to communicate with their customers through multiple channels in a fully compliant way," said Jason Klein, managing director at Accel-KKR. "We are looking forward to working with the team to enter new verticals, extend its partnerships and continue to innovate its cloud solutions."
"Accel-KKR continues to look to Europe to find strong platform and add-on investments," says Tom Barnds, managing director of Accel-KKR. "Smart Communications joins a growing number of Accel-KKR portfolio companies in the UK and across the Continent."
Kirkland & Ellis International served as legal adviser to Accel-KKR. Financing for the transaction was provided by Goldman Sachs Private Capital. 

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