Technology investment firm TECHNEDs has entered into a new investment partnership with call recording solutions specialist ReTell.
ReTell, which is the ninth company to join TECHNEDs’ family of technology companies, works with integrators and retains a strong partner channel serving multiple markets to deliver a range of call recording solutions. Its software handles millions of recorded calls each day providing reliable call recording for SIP, ISDN and PSTN lines.
Ed Crane, TECHNEDs LLP Partner, says: “TECHNEDs is an experienced growth investor that has an established track record within in the call recording space. By leveraging our experience and industry knowledge, we’re confident that ReTell can continue to scale to reach the next level of success. We’re thrilled that the new management team, shares our vision for reimagining call recording solutions, with a solid product roadmap we’re eager to publicly share our plans in working with ReTell as we accelerate our momentum.”
Neville Bird, Interim Managing Director, says: “The GBP120 million UK market for fixed and mobile call recording continues to grow. As digital transformation takes hold in all sectors, there is an enormous opportunity to service clients with call recording solutions supporting multiple channels and devices. Current call recording product and service offerings are quite often no longer fit for purpose. Where advances in communication channels have superseded legacy technology, the call recording market needs to keep pace. The investment from TECHNEDs will transform our business and product offerings, and we are delighted to be part of the TECHNEDs family.”