SupportNinja, a Dallas-based business process outsourcing company, has acquired Bolton Remote, a provider of customer success, technical support and product operations solutions.
This acquisition enables SupportNinja, supported by a growth investment from BV Investment Partners, to extend its reach into new markets and provide a more exhaustive list of services to its clients including expanded data operations, renewals management, customer success and onboarding, technical expertise, and back-office support.
Bolton Remote brings an expanded geographic footprint to SupportNinja, adding offices in Ireland and Singapore, as well as growing SupportNinja’s already established operations in the US and the Philippines. The new locations will provide additional language capabilities and time zone flexibility for clients.
