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Eurazeo invests in AI-driven customer service specialist Cognigy

French private equity firm Eurazeo has made an investment in Cognigy, a provider of AI-driven customer services solutions, providing €50m in Series C funding to the Germany -based business from the Eurazeo Growth Fund IV.

Cognigy has offices in Düsseldorf, Germany and San Francisco, USA. Its global client base includes Frontier Airlines, Bosch, Nestle, Toyota and TechStyle, according to a press statement.

Cognigy’s Series C global funding was led by Eurazeo along with existing investors Insight Partners, DTCP, DN Capital and others for a total amount of $100m (€93m).

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