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Permira makes strategic investment in CommentSold

Permira, a global private equity firm which backs leading, scaling, tech-enabled businesses, has made a strategic investment in CommentSold, a leading digital commerce solution that enables small and medium-sized retail businesses (SMBs) to unlock sales growth through live and social selling. 

The company will use the investment to accelerate its next phase of business growth. CEO Brandon Kruse, who has driven CommentSold’s rapid expansion over the past four years, will continue to lead the company alongside the existing management team. Previous investor ZMC will exit its position as part of this transaction.

CommentSold is a cloud-based SaaS platform that enables live and social selling across multiple shopping platforms and channels, including social media networks, merchants’ own websites and their CommentSold-powered branded mobile apps, which drive nearly 80 per cent of sales. The platform helps retailers optimise business functions such as invoicing, merchandising, inventory management, fulfilment and marketing, enabling them to offer a range of payment options, recommend products, send push notifications, prerecord videos for product demonstrations and offer replays of previously recorded livestreams to shoppers on demand, among other capabilities.

The company currently provides more than 6,000 independent sellers and SMBs with the end-to-end technology, tools and educational support they need to simplify and integrate their retail operations. In the trailing twelve months, CommentSold generated over USD1 billion in gross merchandise value (GMV) and shoppers viewed more than 1 billion minutes of content on the platform. Today, the company has over 12 million registered users.

“Partnering with Permira is the perfect way to kick off our next phase of growth and stay on the leading edge of live selling by ensuring our platform provides everything our customers need to engage shoppers and grow their businesses,” says Brandon Kruse, CEO of CommentSold. “We’re very proud of what we’ve built so far and we’re confident that the Permira team’s knowledge and expertise in scaling consumer tech businesses will help us unlock our full potential and seize the huge market opportunity in front of us. This investment is a major validation of live selling, our platform and our team, and we’re very excited for what’s ahead.”

CommentSold operates at the forefront of the large and disruptive live-selling market, which is helping democratise e-commerce in line with growing consumption of live media. It serves as an enabler of the creator economy and supports merchants’ scaling ambitions. The market has benefitted significantly from the rise of the internet and mobile adoption via social media platforms, creating a more interactive, informative and frictionless shopping experience for consumers. Live selling is wildly popular in China, but is an underpenetrated market in the US, presenting CommentSold with significant growth opportunities in both its core platform offering and additional product and geographical expansion.

David Erlong, Principal at Permira, says: “CommentSold is a disruptive platform enabling livestream e-commerce and powering massive growth of small businesses in the US. Brandon and his team are redefining how live sellers interact and create lasting relationships with their audiences, which is a critical component for live sellers aspiring to supercharge their growth. We admire what the team has achieved already with ZMC’s support and look forward to backing CommentSold as it helps a growing number of live sellers realise their goals.”

Andrew Vogel, Co-Chief Investment Officer and Managing Partner at ZMC, added, “We thank CommentSold’s outstanding management team and employees for their partnership during a period characterised by dynamic growth and innovation. We remain excited about the company’s future prospects with Permira’s support.”

Evercore is acting as exclusive financial advisor to CommentSold. Lowenstein Sandler LLP acted as legal advisor to CommentSold. Fried Frank acted as legal advisor to Permira.

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