Ardian has sold its majority stake in Competence Call Center (CCC), a European provider of premium call centre solutions based in Vienna, to Silverfleet Capital.
As part of the transaction, CCC’s management is re-investing in the company. The closing of the transaction is subject to the approval of the relevant antitrust authorities. The parties have agreed not to disclose the purchase price and other details of the transaction.
In 2009, Ardian acquired a majority stake in CCC to support the company’s international growth strategy. Over the past four years, the company has consolidated its leading position in the premium segment for call centre solutions, establishing a market presence in France and more than doubling its workforce to more than 4,500 employees. In addition, Ardian also assisted the company with the organisation of its management succession planning.
CCC operates 11 call centres in seven countries; located in Berlin, Vienna, Dresden, Essen, Paris, Zurich, Bratislava, Leipzig, Bucharest and Istanbul.
Christian Legat, CEO of CCC, says: “Thanks to their support and understanding of our industry, the partnership with Ardian has given our business a significant push forward. With our stronger international positioning, we benefit from the increasing high quality requirements of our global customer base. We now want to capture the opportunities for further growth with our new owner, Silverfleet Capital.”
Dirk Wittneben, managing director of small market enterprise capital at Ardian, says: “CCC is an outstanding company with a very committed and competent team. We are proud to have contributed to the success of CCC; together with the excellent management of the company, we have created a unique platform for further growth.”